Effective Date: October 21, 2026
This Privacy Policy describes how Azeroth Inc. ("our," "we") collects, uses, and shares personal information. In particular, this Privacy Policy applies to:
Our website at www.jenova.ai as available to the general public (our "Website"). This Privacy Policy applies to visitors to our Website ("Visitors").
Our other online websites, applications, and services we operate that post this Privacy Policy ("Services"). As a central part of our Services, we enable individuals who sign on to our services ("Users") to interact with AI agents on our platform, create and use Agents, and connect their accounts to external, third-party applications and services ("Third-Party Tools"). For clarity, in the product interface these integrations may be labeled as "apps" or "app connections"; such in-product references to "apps" refer to Third-Party Tools for purposes of this Privacy Policy.
Our Jenova Agent API and related developer tools made available through Jenova's API endpoints and the Developer dashboard (www.jenova.ai/platform) (the "API Services"). The API Services enable developers ("API Developers" or "Developers") to integrate our AI agent capabilities into their own applications, services, or products, which are then used by the Developer's own end users ("End Users"). This Privacy Policy describes how we handle data submitted by API Developers and their End Users through the API Services.
Information We Collect
To provide our Website and Services, we may collect data by which Visitors and Users may be identified. We may also collect information about the devices and equipment you use to access our Website and Services, including usage data.
Information Provided Directly by You. If you are a Visitor, the information we collect from you may include contact information such as full name, email address, and other identifiers that may permit you to be contacted online. You may also provide us with other information when you communicate with our AI agent platform, including by uploading images, documents, or other multimedia content and files (your "Prompts").
Account Information. When you create a User account, you may sign in with email or via single sign-ons integrated with Google and Apple. For email sign-in, we collect your email address and authentication information (e.g., a salted/hashed password or magic-link/one-time-code tokens). For Google or Apple SSO, those providers may share certain data with us associated with you, including your name, email address, or other contact information. We do not have access to your account credentials with those SSO services.
API Developer Account Information. When you create an API Developer account on www.jenova.ai/platform, we collect your email address, phone number, account authentication information, and any other information you provide during registration or account management. We verify your phone number via SMS or voice verification code as part of the account activation process. We also generate and associate API Keys with your Developer account, which you use to authenticate API requests.
API Keys. API Developers are issued unique API Keys to authenticate and access the API Services. We store and associate these API Keys with Developer accounts. API Keys are used to identify the Developer making API requests and to track usage for billing and security purposes.
Data Submitted Through the API Services. When API Developers and their End Users use applications built with our API Services, we collect and process data submitted through API requests, including:
Prompts and Inputs: Text, documents, or other materials submitted by API Developers or their End Users for processing by our AI models.
Outputs: Responses generated by our AI models in response to API requests.
Conversation Data: Chat sessions, conversation history, memory entries, and uploaded files submitted through the API.
Agent Configuration Data: System instructions, knowledge bases, model selections, and other configuration settings for AI agents created through the API.
API Usage Data: Metadata about API requests, including timestamps, API endpoints accessed, request/response sizes, error logs, IP addresses, and usage metrics for billing and system monitoring.
End User Data and Authentication Credentials. When End Users of API Developer applications connect to Third-Party Tools (such as Gmail, Google Drive, Slack, or GitHub) through features enabled by the API Services:
We collect and store authentication credentials (such as OAuth tokens) that enable our AI to access the End User's external services on behalf of the End User, as directed by the API Developer's application.
These credentials are stored on Azeroth's infrastructure when the API Developer configures Third-Party Tool integrations through our platform (www.jenova.ai/platform).
We process data retrieved from End Users' connected Third-Party Tools (such as emails, documents, messages, or other content from external services) to generate responses and complete tasks as requested through the API Developer's application.
Agent Data. When you create or use Agents, you may provide information within those agents, such as custom instructions, knowledge bases, or other data inputs. We store the custom system instructions and knowledge bases uploaded to Agents. We do not use them to train our own AI models, and human access to them is limited as described under "Chat History and Uploaded Files" below.
Third-Party Tool Data. When you connect a Third-Party Tool, you authorize us and the Tool to access and process data from your connected external services. This may include the content of your documents, emails, messages, or other data ("Third-Party Data") necessary for the AI to perform an action or formulate a response on your behalf. You are responsible for the data you authorize us to access and should only connect services containing data you are comfortable sharing under the terms of this policy.
Chat History and Uploaded Files. We also store user chat history and files uploaded by users, whether to Jenova or to Agents, and details saved from your conversations, such as preferences and profile details, that the Services use in your later chats ("memories"). You can turn memories off for a chat, in which case that chat does not use or save them, and you can ask Jenova in a chat to change or delete them. We do not use any of this data to train our own AI models. We process this data with automated systems to provide the Services and to generate de-identified summaries and analytics for product improvement. Primary user interactions are not routinely reviewed by humans; human access is generally limited to AI-generated, de-identified summaries for analytics and product improvement purposes. However, authorized internal personnel may access user data, including conversation content, where required for technical debugging, security investigations, legal compliance, or responding to user support requests, subject to strict access controls. Azeroth may also use automated tools, including AI-assisted analytics, to analyze user behavior, usage patterns, and use cases to improve the Services. Such analysis is conducted under the same access controls and data handling commitments described in this Privacy Policy. Furthermore, Agent Creators cannot access or view the chat history or uploaded files of users who interact with their agents. For data submitted through the API Services: API Developers can access and manage their own API-generated data (including conversation history and uploaded files) through API endpoints and the Developer dashboard. API Developers cannot access data belonging to other Developers. End Users should contact the API Developer whose application they are using for questions about their data.
Group Chat Data. If you participate in a group chat, your messages, uploaded files, account display information, data returned through connected tools, and other chat activity may be visible to the owner and other members of that chat, including members added later. If you leave or are removed from a group chat, your prior messages and uploaded files may remain available in the chat and in copies created through sharing, export, or similar features. Memories are not used or saved in group chats.
Agent Metadata. For Agents available on the platform, we may collect limited metadata (e.g., which Agent you used, timestamps, feature flags) to operate, secure, and improve the platform. Unless you expressly direct otherwise, we do not share your personal chat content or uploaded files with Agent Creators.
Information Collected Automatically. We may collect data regarding your use of our Website through other means. This data may include your IP address, the date and time you access our Website, and the pages and content you access during your visit, websites that you link to or from, whether you receive or open an email or other communication from us, and the links you click on within those emails. We may also collect information from your mobile device or your computer about how you interact with our Website, including the date of the visit, the time of arrival and length of visit to the Website, the type of device used and the operating system on that device, browser type, a list of files downloaded or pages viewed, your IP address, and any errors encountered. If you use our mobile application, we may additionally collect information about your location while using our application. This information helps us address customer support issues, provide you with a personalized experience, prevent fraudulent use of our services, and manage the Website we provide you, including gathering aggregated data about engagement. For the API Services, we automatically collect technical information about API requests, including IP addresses, timestamps, API endpoints accessed, request and response metadata, error logs, and usage patterns for billing, security monitoring, fraud prevention, and service improvement. Direct API requests made to Jenova's API endpoints do not load browser cookies or marketing pixels, but the consumer web app and Developer Platform, including www.jenova.ai/platform, may use cookies, pixels, analytics, attribution tools, error monitoring, and similar technologies as described below.
Except where required by applicable law, we do not respond to "do not track" signals or other mechanisms that provide consumers the ability to exercise choice regarding the collection of personally identifiable information about an individual consumer's online activities over time and across third-party websites or online services.
Cookies and Similar Technologies. We, our analytics providers (such as Google Analytics), and our advertising partners (Google, Meta, and Reddit) use cookies and similar technologies (like web beacons and pixels) to collect information automatically on the consumer web app and Developer Platform. A "cookie" is a small text file that a website stores on your device to help the site remember information about you.
We use these technologies for purposes such as:
Operating and providing our Services.
Authenticating you and remembering your settings and preferences.
Analyzing the performance of our Services and understanding how users interact with them.
Improving our Services and developing new features.
Measuring the effectiveness of our advertising.
Google Analytics: We use Google Analytics to help us understand and analyze usage of our Services. Google Analytics uses cookies to collect information such as how often users visit the Services, what pages they visit, and what other sites they used prior to coming to our Services. To learn more about how Google uses data, visit Google's Privacy Policy. You can prevent the use of Google Analytics relating to your use of our Services by downloading and installing the browser plugin available via this link: https://tools.google.com/dlpage/gaoptout.
Advertising: We advertise Jenova on Google, Meta, and Reddit. Their tags and pixels on our website and web app collect information about your visits, such as the pages you view, your device and browser, and cookie identifiers. When you sign up or make a purchase, we report that event to these platforms, from your browser or from our servers, so they can measure and improve our ads. These reports may include a SHA-256 hash of your email address, the ad click identifier or advertising cookie from your visit, your browser's user agent, and the purchase amount and currency. Each platform handles this information under its own privacy policy and may combine it with other information it holds about you.
Your Choices: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.
To provide features powered by YouTube API Services, we collect the following data:
User information, including name and email address, provided during login using Google SSO.
User chat history, including search queries entered into the chat interface to fetch relevant YouTube video links.
Chat history, including YouTube-related queries, is stored beyond the session to provide continuity, improve personalization, and enhance the functionality of our Services. We may remove, refresh, or limit access to YouTube API data as required or permitted by applicable YouTube API Services policies.
We do not collect data about your interactions with YouTube videos embedded in the Services (such as plays, likes, or shares); those interactions take place on YouTube.
Regulated Data and Compliance Disclaimer
The Services are not designed, intended, or certified for data subject to specific regulatory handling requirements, such as Protected Health Information (PHI) under HIPAA, data subject to GLBA, FERPA, ITAR, or EAR, payment card data subject to PCI-DSS, children's data requiring verifiable parental consent, or data protected by attorney-client privilege ("Regulated Data"). The Services have not been audited or certified for compliance with any such framework. You must not submit Regulated Data to the Services unless Azeroth has expressly agreed to it in a separate written agreement, as described in our Terms of Use.
How We Use Personal Information
We may use the data we gather to operate our business and for a variety of purposes, including the following:
To enhance, support, and manage our Website and Services, including to maintain, analyze, customize, and improve your experience in connection with our Website and Services. This includes using data to improve the functionality of the Jenova platform, the Agent Creation Feature, and the API Services.
For analytics and product improvement using automated AI systems that analyze usage patterns and chat history to generate de-identified summaries and insights.
To measure the effectiveness of our advertising, including by reporting sign-ups and purchases to our advertising partners.
To communicate with you and provide you with information that you request from us.
To provide customer and technical support.
To monitor and enforce our contracts, legal terms, acceptable use or other policies or similar terms, including our Terms of Use and Usage Policy.
To comply with the law and satisfy our regulatory and compliance obligations. Additionally, to support compliance efforts on behalf of others and ourselves that support our provision of services.
To detect and prevent fraud and other prohibited, illicit, or illegal activity, and to protect the rights and interests of you, others, and ourselves.
To address existing or anticipated disputes.
To otherwise operate our business, including support for transactions impacting our company as a whole (such as mergers, acquisitions, or asset purchases).
To fulfill any other purpose for which you provide your information to us.
For other purposes permitted by law, described to you when you provide your information, or to which you consent.
API Services Operations: For the API Services, we use the information we collect to: (a) authenticate API Developers and process API requests; (b) provide, maintain, and improve the API Services; (c) calculate usage and bill API Developers for Credits consumed; (d) monitor API usage for security, fraud detection, abuse prevention, and compliance with our Terms of Use and Usage Policy; (e) enforce rate limits and usage restrictions; (f) generate de-identified analytics and insights to improve the API Services; and (g) communicate with API Developers about their accounts, usage, billing, technical issues, and updates to the API Services.
As permitted by law, we may combine the information we gather about you in identifiable form, including information from third parties. We may use this information, for example, to improve and personalize our services, content, and advertising.
We do not use user data, including Prompts, Outputs, chat history, uploaded files, custom system instructions, knowledge bases, memories, or data returned by Third-Party Tools, to train our own AI models. This applies equally to data submitted through the API Services by API Developers and their End Users.
Jenova relies on third-party AI model providers and other suppliers to provide parts of the Services. Where available, we use commercial API channels, account settings, contractual commitments, or opt-outs intended to prevent customer content from being used to train those providers' models. Third-party providers may still process and retain information as needed to provide, secure, debug, monitor, comply with law, and prevent abuse of their services, and their handling of information is subject to their applicable terms and policies. Azeroth does not guarantee the independent conduct of third-party providers beyond the commitments Azeroth has actually obtained.
Data Processing for AI Agent and Third-Party Tool Integrations
When you authorize and use a Third-Party Tool through our AI Agent features, you instruct us to interact with that Tool on your behalf. We send relevant parts of your prompt and context to the Tool, the Tool uses its credentials to access your external service, and the data it returns ("Third-Party Data") is processed by our AI to formulate a response or complete a task for you.
By using these features, you consent to the processing of your prompts and your Third-Party Data by our AI models, our underlying AI model providers, and the infrastructure of the Third-Party Tool provider.
Third-Party Tool Integrations via API Services: When an End User of an API Developer's application connects to a Third-Party Tool through the API Services, the same flow applies, with requests passing through the API Developer's application. Where the API Developer configures Third-Party Tools through www.jenova.ai/platform, the End User's authentication credentials (e.g., OAuth tokens) are stored on our infrastructure.
Use of YouTube API Services
We may use user chat history, including YouTube-related queries, for the following purposes:
To ensure continuity across sessions and provide users with access to past interactions.
To enhance and personalize the user experience.
To monitor and improve the functionality and performance of our Services.
Chat history is retained securely and may be anonymized or deleted upon user request, as described in the "Managing Your YouTube API Data" section.
Relationship Between API Developers, End Users, and Azeroth
When API Developers use the API Services to build applications for their End Users:
Developer as Controller: The API Developer is the data controller (or has a direct relationship with the data controller) for their End Users' personal information. The API Developer determines what data is collected from End Users, how it is used, and what functionalities are provided.
Azeroth as Service Provider: Azeroth acts as a service provider for the API Developer, processing End User data solely as instructed by the API Developer through API requests and in accordance with our Terms of Use and this Privacy Policy.
No Direct Relationship with End Users: Azeroth does not have a direct relationship with End Users of API Developer applications. End Users should contact the API Developer (whose application they are using) for questions about data collection, use, sharing, or deletion. API Developers are responsible for providing their own privacy notices, terms of service, and support to their End Users.
Developer Privacy Obligations: API Developers must: (a) maintain and display their own privacy policy that complies with applicable laws; (b) obtain all necessary consents from End Users for data collection and processing; (c) clearly disclose to End Users that their application uses AI-generated content and the limitations thereof; (d) disclose to End Users how data will be processed, including by Azeroth's AI models and underlying third-party model providers; (e) inform End Users about Third-Party Tool integrations and associated data flows; and (f) provide End Users with appropriate rights to access, correct, and delete their data.
Data Access and Deletion Requests from End Users: If an End User contacts Azeroth directly with a data access, correction, or deletion request, we will direct the End User to contact the API Developer whose application they used. Upon verified request from an API Developer, we will assist in fulfilling End User data requests in accordance with applicable law and our agreement with the Developer.
Data Isolation: Data submitted by each API Developer is isolated and accessible only to that Developer. API Developers cannot access other Developers' data or End User data from other applications.
Sensitive Data Responsibility: The API Developer, as the data controller for their End Users, is solely responsible for: (a) determining whether data submitted by End Users constitutes Regulated Data or sensitive personal information; (b) implementing appropriate safeguards, encryption, access controls, and regulatory compliance measures for such data before it is submitted to the API Services; (c) ensuring that submission of End User data to the API Services (and processing by Azeroth and its third-party providers) is permissible under all applicable privacy, data protection, and industry-specific regulations in all jurisdictions where the Developer operates; and (d) responding to regulatory inquiries, audits, or investigations concerning End User data. Azeroth processes data submitted through the API Services as instructed by the API Developer and does not independently classify, validate, or apply regulatory controls to such data.
How We Secure Personal Information
We are committed to maintaining administrative, technical, and physical measures designed to protect the security of your information. This includes using encryption for data in transit and at rest, and implementing strict access controls to limit who can view user data. For the API Services, we employ additional security measures including secure API authentication, rate limiting, API Key encryption, and monitoring for suspicious activity. Of course, despite these measures, no network or system is ever entirely secure, and we cannot guarantee the security of networks and systems that we operate or that are operated on our behalf.
International Data Transfers and Processing
Azeroth Inc. is based in the United States. All data collected through the Services — including personal information, Prompts, Outputs, uploaded files, chat history, Agent data, API Developer data, and End User data — is transferred to, stored on, and processed using infrastructure located in the United States and other jurisdictions where Azeroth's service providers (including cloud hosting and AI model providers) operate.
By using the Services, you explicitly and voluntarily consent to the transfer of your data to the United States and to processing in the United States, regardless of your country of residence. You acknowledge that the United States may not provide the same level of data protection as your home jurisdiction. If you do not consent to the transfer and processing of your data in the United States, you must not use the Services.
Azeroth has not certified under the EU-U.S. Data Privacy Framework or any similar cross-border data transfer program. Users outside the United States should review this Privacy Policy carefully and independently assess whether their use of the Services is consistent with local data protection requirements before using the Services.
API Developers who make their applications available to End Users outside the United States are solely responsible for complying with all applicable data transfer, data protection, and privacy laws in those jurisdictions. Azeroth is not responsible for the API Developer's compliance with non-U.S. regulatory requirements.
How We Share Personal Information
We may share your information with third parties as reasonable to operate our business, to provide the Services to you and others, as permitted or required by law, or as directed or authorized by you. For example:
Affiliated Companies. We may share some or all of your information with our parent companies, subsidiaries, joint ventures, or other companies under common control with us.
AI Providers and Third-Party Tool Providers: When you authorize and use features that connect to Third-Party Tools, you are directing us to share your Prompts and relevant data with both the Third-Party Tool provider and our underlying AI model providers. The data handling practices of the Third-Party Tool provider are governed by their own privacy policy, which we strongly encourage you to review before authorizing the tool. When End Users of API Developer applications use Third-Party Tool integrations, data is shared with Third-Party Tool providers and our underlying AI model providers as described in this Privacy Policy. API Developers are responsible for disclosing these data flows to their End Users.
Payment processing companies, such as Stripe;
Cloud hosting and security service providers; and
Technical and customer support providers.
Advertising Partners. We share the information described under "Advertising" above with Google, Meta, and Reddit to measure and improve our advertising.
Google SSO: User-provided data during login is processed in accordance with Google's Privacy Policy.
YouTube API Services: Search queries are sent to the YouTube API to retrieve relevant video links. These queries may be stored as part of your chat history as described above.
Agents and Creators. We do not sell or transfer your personal chat content or uploaded files to Agent Creators unless you explicitly authorize a disclosure (for example, by connecting an Agent to an external service or form that you control). We may share aggregated or de-identified statistics with Agent Creators to help them understand usage and quality.
API Developers and Their End Users. When you are an API Developer, you have access to the data submitted through your own API Keys and can retrieve this data through API endpoints and the Developer dashboard. You cannot access data belonging to other API Developers. As an API Developer, you are responsible for how you use, store, and share data obtained through the API Services, including End User data. You must maintain your own privacy policy governing your use of End User data and comply with all applicable privacy laws. We may share aggregated, de-identified usage statistics and analytics with API Developers about their API usage.
Professional Advisors, Law Enforcement and Regulators. We share your information with our professional advisors who provide legal, compliance, auditing, accounting, banking, insurance, consulting, or similar services, and with regulators, law enforcement, or government agencies to:
comply with our legal and regulatory obligations, including those compliance obligations of federal, state, or local regulators;
conduct audits and manage financial, insurance, or other matters;
protect our interests, property, or legal rights, or those of our customers or third parties;
respond to a subpoena, court order, or similar law enforcement request, or when we believe in good faith that the disclosure of personal information is necessary to prevent physical harm or financial loss, to report suspected illegal activity, or to investigate violations of this Privacy Policy or other applicable terms; and
for other legal purposes, such as to enforce our terms and conditions, or to exercise or defend legal claims.
Corporate Transaction. In the event of a corporate transaction, we may share your personal information with companies or other entities in connection with, or during the negotiation of, any merger, sale of company stock or assets, financing, acquisition, restructuring, divestiture, or dissolution of all or a portion of our business, or other similar event.
Other Disclosures. In addition to the above disclosures, we may disclose personal information in the event that we believe such disclosure is (i) necessary to provide our services or operate our business; (ii) in accordance with purposes we describe when you share it with us; (iii) permitted by law; or (iv) with your consent or at your direction.
What Choices Do I Have?
Update personal information. If you are a User or API Developer, you can update certain information that you have provided by logging into your account settings. As permitted by law, we may not accommodate a request to change information if we believe the change would violate any law or legal requirement, cause the information to be incorrect, or prevent the provision of our Services.
Manage Third-Party Tool Integrations. You can choose whether to connect or use any Third-Party Tool. You can review the permissions granted to, and disconnect, any previously authorized Tool at any time through your account settings. Disconnecting a Tool will prevent any future data flow between our Service and that Tool for your account. API Developers can manage Third-Party Tool configurations for their agents through the www.jenova.ai/platform dashboard. End Users of API Developer applications should contact the Developer to manage or disconnect Third-Party Tool integrations.
Advertising Choices. You can block or delete cookies in your browser, and you can limit ad personalization in your Google, Meta, and Reddit ad settings.
API Developer Data Management. API Developers can access, retrieve, and delete data associated with their API account through API endpoints and the Developer dashboard at www.jenova.ai/platform. API Developers are responsible for implementing data deletion, access, and management functionality in their applications to respond to End User requests. Developers can delete conversation history, uploaded files, agent configurations, and other data associated with their API Keys.
End User Data Requests. If you are an End User of an application built by an API Developer using our API Services, and you wish to access, correct, or delete your personal information, please contact the API Developer whose application you are using. The API Developer is responsible for responding to your data requests. If you are unable to reach the API Developer, you may contact us at [email protected], and we will attempt to direct you to the appropriate Developer or, where required by law and technically feasible, assist with your request.
Managing Your YouTube API Data. You can manage your data related to YouTube API Services as follows:
Access Chat History: View your stored chat history, including search queries for YouTube API Services, through your account.
Delete Chat History: Request the deletion of specific entries or your entire chat history by contacting us at [email protected].
Expiration of YouTube Sources: YouTube links and related source references returned by the YouTube API and included in chat history may become unavailable, expire, be refreshed, or be removed from the product interface after 30 days. Users cannot request these links or source references to remain available in the product interface longer than this period.
Revoke Access: Revoke Jenova's access to your Google account at any time by visiting Google's security settings page. Revoking access may limit your ability to use features of our Services that rely on YouTube API Services, and deleting chat history may affect your access to past interactions and personalized features.
Data Export and Portability. Except as expressly required by applicable United States law (such as the verified right of access under the California Consumer Privacy Act), Azeroth does not provide data export, bulk download, data portability, or data migration tools or functionality. You do not have a contractual right to download, extract, or receive copies of your data (including Prompts, Outputs, chat history, uploaded files, Agent configurations, or any other data associated with your account) in any particular format or through any self-service mechanism. You are solely responsible for maintaining your own independent copies of any data, content, or Outputs that are important to you. We recommend that you save copies of Outputs or content that you wish to retain, as we may delete data in accordance with our data retention policies.
Azeroth may, at its sole discretion, offer limited data access or export features from time to time, but such features may be modified, limited, or discontinued at any time without notice, and their availability does not create a contractual right to data export or portability.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, to provide our Services, to comply with legal obligations, to resolve disputes, and to enforce our agreements. Custom system instructions and knowledge bases for Agents are retained for as long as the agent exists, or until deleted by the user. User chat history, uploaded files, and memories are retained for as long as necessary to provide the Services, or until deleted by the user. Deleted data is removed from active systems within a commercially reasonable period; residual copies may remain in system backups for a limited time consistent with our backup retention schedules.
API Services Data Retention. For data submitted through the API Services: (a) conversation history, uploaded files, and other End User data are retained for as long as necessary to provide the API Services to the API Developer, or until deleted by the API Developer through API endpoints; (b) API usage logs and metadata are retained for billing, security, fraud prevention, and compliance purposes for a commercially reasonable period; (c) agent configurations and system instructions are retained for as long as the agent exists, or until deleted by the API Developer; and (d) API Developers are responsible for implementing appropriate data retention and deletion policies for their End Users' data in compliance with applicable law.
Inactive Account Deletion. We may deactivate or delete free (non-subscriber) accounts that have been inactive for an extended period. Generally, free accounts that have not been used for 180 days or more may be subject to deletion. The following accounts are not subject to automatic inactive account deletion: (a) accounts with an active paid subscription, while the subscription remains active; and (b) accounts with an activated API Developer account at www.jenova.ai/platform. When an inactive account is deleted, associated personal information and data (including chat history, uploaded files, memories, Agent data, API Keys, and account information) will be deleted in accordance with our standard data deletion procedures. We may provide notice before deleting an inactive account, but are not obligated to do so. You are responsible for regularly accessing your account if you wish to maintain it and the associated data.
Children's Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from individuals under 18. If we become aware that we have collected personal information from an individual under 18, we will take steps to delete such information. These steps may include: (a) immediate account suspension or termination; (b) deletion of all personal information and content associated with the account; (c) reporting to the National Center for Missing & Exploited Children (NCMEC) if the minor was exposed to or involved in prohibited content, in compliance with 18 U.S.C. § 2258A; (d) notification of parents or legal guardians where required by applicable law and where contact information is available; (e) preservation of information required by law enforcement or as necessary for legal compliance; and (f) cooperation with law enforcement investigations.
Your California Privacy Rights
If you are a California resident, you may have certain rights under the California Consumer Privacy Act (CCPA). These rights may include the right to know what personal information we collect, use, disclose, and sell about you, the right to request deletion of your personal information, and the right to opt-out of the sale of your personal information. To exercise these rights, please contact us at [email protected]. If you are an End User of an API Developer's application and are a California resident, please contact the API Developer to exercise your CCPA rights, as the API Developer is the business that determines how your personal information is collected and used.
Updates to Our Privacy Policy
We may update this Privacy Policy from time to time in order to provide clarification or notice of changes to our practices. If we make changes, we will revise the Effective Date at the top of this Privacy Policy. Changes to this Privacy Policy will be effective once they are posted unless otherwise indicated. We may choose to notify you by email to the email address in our records. For API Developers, we may also provide notice of material changes through the www.jenova.ai/platform dashboard or via email to the email address associated with your API Developer account.
Contact Information
If you have any questions or concerns about this Privacy Policy or the privacy practices at Azeroth Inc., please contact us by emailing us at [email protected]. If you are an End User of an API Developer's application, please contact the API Developer directly for questions about your personal information. The API Developer's contact information should be available in their application or privacy policy.