Effective Date: September 22, 2025
Safety is core to Azeroth Inc.’s mission, and we are committed to building an ecosystem where users can safely interact with and build on our products in a harmless, helpful, and honest way. Our Usage Policy applies to anyone who uses Azeroth Inc.’s tools and services, including the Jenova platform, any Custom AI Agents created through the Custom AI Agent Feature, and any interactions with connected Third-Party Tools. For clarity, integrations may be facilitated via protocols such as the Model Context Protocol (MCP) and may be labeled in the product interface as “apps” or “app connections”; all rules, restrictions, and protections in this Usage Policy that apply to Third-Party Tools and MCP apply equally to such “apps.”
If we discover that your product or usage, including your use or creation of Custom AI Agents or your interaction with Third-Party Tools, violates Azeroth Inc.’s policies, we may issue a warning requesting a change in your behavior, adjust the safety settings of your in-product experience, suspend your access to our tools and services, or remove or disable your Custom AI Agents.
Prohibited Uses
We do not allow our products and services, including the Jenova platform and Custom AI Agents, to be used in connection with the performance or facilitation of any dangerous, illegal, or malicious activities, including any of the following:
Abusive or fraudulent content. This includes using our products or services to promote or facilitate the generation or distribution of spam; generate content for fraudulent activities, scams, phishing, or malware; compromise security or gain unauthorized access to computer systems or networks, including spoofing and social engineering; violate the security, integrity, or availability of any user, network, computer or communications system, software application, or network or computing device; violate any natural person's rights, including privacy rights as defined in applicable privacy law; inappropriately use confidential or personal information; interfere with or negatively impact Azeroth Inc.'s products or services; or utilize prompts and results to train an AI model (e.g., "model scraping").
Child sexual exploitation or abuse content. We strictly prohibit and will report to relevant authorities and organizations where appropriate any content that exploits or abuses minors. This includes content related to grooming, pedophilia, and nudity or that describes, encourages, supports, or distributes any form of child sexual exploitation, abuse, or material.
Deceptive or misleading content. This includes using our products or services to impersonate a human by presenting results as human-generated, or using results in a manner intended to convince a natural person that they are communicating with a natural person; engage in coordinated inauthentic behavior or disinformation campaigns; target or track a person's location, behavior, or communication without their consent; generate deceptive or misleading comments or reviews; engage in multi-level marketing or pyramid schemes; or plagiarize or engage in other forms of academic dishonesty. This also includes creating Custom AI Agents that are designed to deceive or mislead users.
Illegal or highly regulated goods or services content. This includes using our products or services to engage in any illegal activity; provide instructions on how to create or facilitate the exchange of illegal substances, services, or goods; encourage or provide instructions on how to engage in or facilitate illegal services such as human trafficking or prostitution; design, market, help distribute, or utilize weapons, explosives, dangerous materials, or other systems designed to cause harm to or loss of human life; promote, provide instructions on how to, or encourage others to commit or facilitate any type of crime, violent extremism, or terrorism; or gamble or bet on sports.
Psychologically or emotionally harmful content. This includes using our products or services to encourage or engage in any form of self-harm; shame, humiliate, bully, celebrate the suffering of, or harass individuals; or defame, abuse, harass, stalk, or threaten others.
Sexually explicit content. This includes using our products or services to generate pornographic content or content meant for sexual gratification, including generating content that describes sexual intercourse, sexual acts, or sexual fetishes; or engage in erotic chats. This also includes creating Custom AI Agents that generate or facilitate access to sexually explicit content.
Violent, hateful, or threatening content. This includes using our products or services to threaten, incite, promote, or actively encourage violence or terrorism; describe, encourage, support, or provide instructions on how to commit violent acts against persons, animals, or property; or encourage hate speech or discriminatory practices that could cause harm to individuals or communities based on their protected attributes, such as race, ethnicity, religion, nationality, gender, sexual orientation, or any other identifying trait.
Prohibited Use of Third-Party Tool Integrations
In addition to all other policies, when using our services to interact with Third-Party Tools (including integrations labeled in the product interface as “apps” or “app connections”), you are prohibited from:
Exploiting or Attacking Third-Party Services: Attempting to probe, scan, or test the vulnerability of any connected Tool or service; or attempting to execute arbitrary code, command injections, or other attacks through prompts intended for a Third-Party Tool.
Bypassing Safety Measures: Using a Third-Party Tool to circumvent, disable, or otherwise bypass the safety features and content restrictions of the Jenova platform or the third-party service itself.
Violating Third-Party Terms: Using our services to interact with any Third-Party Tool or its underlying service (e.g., Google Drive, Slack) in a manner that violates their specific terms of service, usage policies, or other rules. You are responsible for being aware of and complying with the terms of any service you connect to our platform.
Connecting Malicious Tools: Knowingly connecting a Tool that is designed for malicious purposes, such as spamming, phishing, distributing malware, or performing large-scale data exfiltration in violation of service terms.
Specific Prohibitions for Custom AI Agents
In addition to the general prohibitions listed above, the following are specifically prohibited when creating, sharing, or using Custom AI Agents:
Impersonation of Brands or Entities: Custom AI Agents must not impersonate or falsely claim to be affiliated with any brand, entity, or individual.
Violation of Intellectual Property: Custom AI Agents must not infringe upon the intellectual property rights of others.
Facilitation of Prohibited Activities: Custom AI Agents must not be designed to facilitate or encourage any of the activities prohibited under this Usage Policy.
Evasion of Safety Measures: Custom AI Agents must not attempt to circumvent or disable any safety features or restrictions implemented by the Jenova platform.
Misleading or Deceptive Functionality: Custom AI Agents must accurately represent their functionality and must not mislead users about their capabilities or purpose.
Prohibited Business Use Cases
In addition to the above use cases, we prohibit businesses from using our products and tools, including Custom AI Agents, for any of the following:
Political campaigning or lobbying. Creating targeted campaigns to influence the outcome of elections or referendums, or for political advocacy or lobbying.
Covertly tracking, targeting, or surveilling individuals. Searching for or gathering information on an individual or group in order to track, target, or report on their identity, including using the product for facial recognition, covert tracking, battlefield management applications, or predictive policing.
Social scoring. Utilizing Jenova to assign scores or ratings to individuals based on an assessment of their trustworthiness or social behavior.
Criminal justice decisions. Eligibility for parole or sentencing decisions.
Automated determination of financing eligibility of individuals. Making automated decisions about the eligibility of individuals for financial products and creditworthiness.
Automated determination of employment and housing decisions. Making automated decisions about the employability of individuals or other employment determinations or decisions regarding eligibility for housing, including leases and home loans.
Any law enforcement application. Except for the following permitted applications by U.S. law enforcement organizations: back-office uses including call center support, document summarization, and accounting; analysis of data for the location of missing persons and other applications, provided that such applications do not otherwise violate or impair the liberty, civil liberties, or human rights of natural persons.
Additional Requirements for Businesses
If your business is using or deploying our tools and services, including Custom AI Agents, as part of providing legal, medical, or financial advice to consumers, we require that you implement the additional safety measures listed below:
Human-in-the-loop: Any content that is provided to your consumers must be reviewed by a qualified professional in that field prior to dissemination. Your business is responsible for the accuracy and appropriateness of that information.
Disclosure: You must disclose to your customers that you are using our services to help inform your decisions or recommendations.
Finally, if your business is using or deploying our products, including Custom AI Agents, as part of an automated service where your external customers or users interact directly with our products, for example, chatbots, you must disclose to your users that they are interacting with an AI system rather than a human.
Enforcement
We use a combination of automated systems and human review to enforce this Usage Policy. Violations may result in warnings, suspension of access to Jenova services, removal or disabling of Custom AI Agents, or termination of accounts. We reserve the right to take action against any Custom AI Agent, connected Third-Party Tool configuration, or user account that we deem to be in violation of this policy or that poses a risk to the safety or integrity of the Jenova platform or its users.
Agent Review Process
All Custom AI Agents are subject to an automated review process before they can be created or updated. This process checks for compliance with this Usage Policy. Agents that are flagged during the review process may be rejected, require modification, or be subject to further review. Azeroth maintains an internal agent review policy that may change from time to time at Azeroth's discretion.
Disclaimer
Azeroth Inc. is not responsible for the content, functionality, or use of Custom AI Agents or any connected Third-Party Tools (including integrations labeled as “apps” or “app connections” in the product interface). Users interact with these agents and tools at their own risk. We do not endorse, verify, or guarantee the accuracy, completeness, safety, or legality of any Custom AI Agent or Third-Party Tool.
If you have any questions about whether your business or use case is permitted or prohibited by this Usage Policy, please email us at contact@jenova.ai.